SHIPPING & RETURNS

DO YOU OFFER FREE SHIPPING?

WELL, THIS HAS A FEW DIFFERENT ANSWERS, BUT THEY ARE ALL AS GOOD AS WE CAN CURRENTLY PROVIDE.

U.S.A ORDERS

FOR U.S. DOMESTIC ORDERS (EXCLUDING HI/AK/PR), WE OFFER FREE SHIPPING ON ALL PURCHASES OVER $150

FOR U.S. DOMESTIC ORDERS UNDER $150 WE OFFER 3 RATE OPTIONS (CALCULATED AT CHECKOUT)

INTERNATIONAL ORDERS 

FOR INTERNATIONAL ORDERS, WE OFFER FREE SHIPPING ON ALL PURCHASES OVER $250

FOR INTERNATIONAL ORDERS UNDER $300, WE OFFER 3 RATE OPTIONS (CALCULATED AT CHECKOUT)

**THERE MAY BE ADDED INTERNATIONAL CUSTOMS CHARGES, DUTIES, AND TAXES (VAT= VALUE ADDED TAX) AT TIME OF CHECKOUT.

COLLABORATORS ORDERS

**ALL COLLABORATORS ARE 3RD PARTY, UNAFFILIATED ENTITIES OF A.LYNN DESIGNS, LLC. PLEASE SEE THE SHIPPING RULES OF ALL COLLABORATORS LISTED IN THEIR PRODUCT PAGES.

 

WHEN CAN I EXPECT MY ORDER(S)?

**ALL ORDERS WILL START COUNTING DAYS FROM THE TIME THE ORDER CONFIRMATION (EMAIL) IS SENT. THESE DAYS DO NOT START COUNTING FROM TIME ORDER IS PLACED.

U.S.A ORDERS

FOR U.S. DOMESTIC ORDERS, WE USE STANDARD SHIPPING, WHICH CAN TAKE 1-8 BUSINESS DAYS, DEPENDING ON WHICH OPTION YOU CHOOSE. 

FOR U.S. ORDERS IN HI/AK/PR, WE HAVE TO ALLOW MORE TIME FOR STANDARD SHIPPING, UP TO 10 BUSINESS DAYS.

INTERNATIONAL ORDERS 

FOR INTERNATIONAL ORDERS, OUR STANDARD SHIPPING MAY TAKE UP TO 10 BUSINESS DAYS, DEPENDING ON WHICH OPTION YOU CHOOSE.

COLLABORATORS ORDERS

**ALL COLLABORATORS ARE 3RD PARTY, UNAFFILIATED ENTITIES OF A.LYNN DESIGNS, LLC. PLEASE SEE THE SHIPPING RULES OF ALL COLLABORATORS LISTED IN THEIR PRODUCT PAGES. 

 

 HOW DO I KNOW THAT MY ORDER HAS BEEN SHIPPED?

YOU WILL RECEIVE A SHIPMENT CONFIRMATION VIA E-MAIL ONCE YOUR ORDER HAS BEEN CONFIRMED AND IN PROGRESS. 

THE SHIPMENT CONFIRMATION E-MAIL WILL INCLUDE TRACKING INFORMATION FOR YOUR PARCEL, AND THE "SHIPPING TIME" WILL START FROM THE DAY THE E-MAIL CONFIRMATION IS SENT.

 

DO YOU SHIP TO PO BOXES OR APO/FPO ADDRESSES?

UNFORTUNATELY, WE ARE NOT YET AT THE POINT TO BE ABLE TO SHIP TO THESE ADDRESS ALTERNATIVES. 

WE ARE WORKING TO MAKE THIS POSSIBLE SOONER THAN LATER!

 

WHAT IS YOUR RETURN POLICY?

WE STAND BEHIND OUR PRODUCT AND BELIEVE IN QUALITY GUARANTEED. WE WANT YOU TO BE MORE THAN SATISFIED WITH YOUR PURCHASE.

WE WILL ISSUE A RETURN FOR ANY ITEM WITHIN 30 DAYS OF RECEIPT IF IT IS IN ORIGINAL PACKAGING WITH THE CLEAR PLASTIC BAG INTACT. **A.LYNN DESIGNS HAS THE RIGHT TO REFUSE ANY RETURN UPON INSPECTION OF THE GOODS RECEIVED, IF THEY ARE DEEMED "NOT ORIGINAL" CONDITION.

ALL REFUNDS WILL BE ISSUED TO THE ORIGINAL FORM OF PAYMENT.

ITEMS PURCHASED AT 50% OR MORE ARE FINAL SALE AND THEREFORE NOT ELIGIBLE FOR RETURN OR EXCHANGE.

WE WILL ISSUE A STORE CREDIT OR EXCHANGE FOR ANY ITEM RETURNED WITHIN 31-60 DAYS OF RECEIPT IF IT IS IN ORIGINAL CONDITION (same rules apply as listed above for full refunds).

NO ITEMS WILL BE ACCEPTED FOR RETURN/EXCHANGE/RETURN AFTER 61 DAYS FROM PURCHASE.

A.LYNN GIFT CARDS ARE NON-REFUNDABLE 

 

WHERE SHOULD I SHIP MY RETURN/EXCHANGE TO?

ALL ITEMS THAT ARE ELIGIBLE FOR RETURNS WILL COME WITH A PRE-PAID SHIPPING LABEL. YES, WE PROVIDE FREE RETURNS ON ALL DOMESTIC ORDERS!!!

**WITH THE EXCEPTION OF INTERNATIONAL PACKAGES. AT THIS TIME, WE ARE NOT ABLE TO OFFER PRE-PAID LABELS TO OUR INTERNATIONAL CUSTOMERS. WE ARE WORKING HARD TO FIND A WAY TO OFFER OUR OVERSEAS CONSUMERS A BETTER OPTION OF RETURNING.

PLEASE FILL OUT THE RETURN SECTION OF PACKING SLIP AND PLACE INSIDE THE BOX WITH YOUR RETURN. THEN, SIMPLY, PEEL OFF THE LABEL, AFFIX IT TO THE OUTSIDE OF YOUR SHIPPING BOX, AND DROP THE BOX AT YOUR NEAREST FEDEX LOCATION. **PLEASE MAKE SURE TO INCLUDE THE PACKING SLIP WITH THE RETURN SECTION COMPLETED IN THE BOX.

 

HOW SHOULD I SHIP MY RETURN?

IN ORDER FOR US TO PROCESS YOUR RETURN AS QUICKLY AS POSSIBLE, PLEASE MAKE SURE TO FILL OUT THE RETURN SECTION ON THE ORIGINAL PACKING SLIP. PLACE ALL ITEMS TO BE RETURNED IN THEIR ORIGINAL PACKAGING AND THEN INTO A SECURE BOX (OR ENVELOPE OR MAILER). THEN PEEL OFF THE PRE-PAID RETURN LABEL (STICKER) FROM THE ORIGINAL PACKAGE INSERT, AFFIX THE STICKER TO OUTSIDE OF YOUR SHIPPING BOX, AND DROP THE PACKAGE AT ANY FEDEX LOCATION.  

 

WHEN WILL MY CREDIT CARD BE REFUNDED?

TRANSIT TIME BACK TO THE WAREHOUSE MAY TAKE UP TO 7 BUSINESS DAYS. **INTERNATIONAL PACKAGES MAY TAKE UP TO 10 BUSINESS DAYS TO GET TO WAREHOUSE.

YOU WILL RECEIVE AN E-MAIL ONCE YOUR RETURN HAS BEEN RECEIVED AND PROCESSED.

 

ONCE YOUR RETURN IS PROCESSED, PLEASE ALLOW UP TO 2 WEEKS FOR THE REFUND TO APPEAR ON YOUR BANK ACCOUNT (DEPENDING ON YOUR FINANCIAL INSTITUTION).  

 

DO YOU HAVE A PRICE MATCH POLICY?

IF AN ITEM CHANGES PRICE WITHIN 5 DAYS, WE WILL BE HAPPY TO PRICE MATCH FOR YOU. 

**PLEASE REMEMBER, IF ANY ITEMS BECOME 50% SALE, THEY WILL BE INELIGIBLE FOR RETURNS/EXCHANGE/CREDIT.

 

HOW CAN I RETURN A GIFT?

IF YOU WISH TO RETURN OR EXCHANGE A GIFT, PLEASE E-MAIL INFO@ALYNNDESIGNS.COM SO THAT WE CAN HELP TO ASSIST YOU.

 

 

If we have not answered your question, please Contact Us (INFO@ALYNNDESIGNS.COM

Get In On The Party

Join the A.Team